Privacy policy

Privacy policy

We thank you for your interest in our online offer and look forward to your visit. Within the following declaration, we would like to inform you about the nature, scope and purpose regarding the collection, use and processing of personal data in connection with the use of our website and at the same time inform you about the rights to which you are entitled.

In principle, it is possible to visit and use our website without providing personal data. Personal data is all data that can be related to you personally, e.g. name, address, e-mail address, user behavior.

However, should certain services (for example, registration or other information transfer) of our website be used, the collection and processing of personal data will occur exclusively within the framework of the applicable General Data Protection Regulation (DS-GVO).

To protect your data, our website always uses an up-to-date encryption method (SSL or TLS)

1. Person responsible for data processing

(1) The person responsible for data processing via this website in the sense of all data protection regulations (in particular in the sense of the DS-GVO according to Art. 4 Para. 7) is:

Mrs. Francisca Dohm
c/o Block Services

Stuttgarter Str. 106

70736 Fellbach

Germany

Please do not send packages to this address!

Tel.: +49 157 8847 2210

Email: [email protected]

Our full provider identification can be found at the following link: https://francialexa.de/impressum/.

The controller is a natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

(2) When contacting us by e-mail or via a contact form, the personal data provided by you (your e-mail address, your name and your telephone number, if applicable) will be processed in accordance with Art. 6 para. 1 p. 1 lit. f and, if applicable, b DSGVO on the basis of our legitimate interest in order to be able to answer your questions. We delete the data accruing in this context after storage is no longer necessary (final clarification of the inquiry) or restrict processing if there are statutory retention obligations.

(3) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes in the course of this privacy policy. In doing so, we also state the specified criteria for the storage period.

2. Collection of personal data when visiting our website, cookies

(1) Cookies that are not technically necessary for the operation of the website are only used if you have expressly consented to their use within the cookie content tool. The legal basis for the use of these services, which are named in the course of this privacy policy, is in this context The provision of Art. 6 para. 1 p. 1 lit. a GDPR.

(2) In the case of purely informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that the browser you use transmits to our server and that is technically necessary for the operation of our website and to ensure stability, functionality and security. In this context, the data is processed in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO based on our legitimate interest and include in particular: the following data: IP address (if necessary in anonymized form), date and time at the time of access to our website, content of the request (specific page), access status/http status code, data volume transferred in each case, the browser used, the operating system used.

(3) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that the browser you are using stores on your hard drive and through which we receive certain information. Cookies cannot execute programs or transfer viruses to your computer. These serve to make the Internet offer as a whole more user-friendly and effective or to simplify the visit to our website (e.g. display of the contents of the shopping cart the next time you visit our website).

Our website uses transient and persistent cookies in particular. Transient cookies are automatically deleted if you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized if you visit our website again. Session cookies are deleted when you log out or close your browser. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete these cookies at any time in the security settings.

If the use of these cookies results in the processing of personal data, the legal basis for this is Art. 6 para. 1 lit. b DSGVO (execution of the contract), Art. 6 para. 1 lit. a (given consent) or Art. 6 para. 1 lit. f DSGVO (safeguarding our legitimate interest).

(3) You can configure the security settings of your browser according to your preferences regarding the storage of cookies and, for example, refuse to accept third-party cookies or all cookies. Please use the help menu of the respective browser you are using. If you reject cookies in whole or in part, you may not be able to use all the functions of our website.

3. Other functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you will usually have to provide further personal data that we use to provide the respective service and to which the aforementioned basic data processing principles apply.

(2) In some cases, we use external service providers to process your data. They have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.

(3) If personal data is passed on to third parties, you will receive explicit information about this in the course of this data protection declaration.

(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

4. Duration of the storage of personal data

Personal data will be stored for the duration of the respective statutory retention period (in particular measured according to commercial and tax law). If, after the expiry of this statutory retention period, this data is no longer required for the performance of the contract or for the initiation of the contract, or if there is no legitimate interest on our part in the continued storage of the data, it will be deleted.

5. Legal basis for the data processing carried out

If we do not refer separately to the legal basis within this data protection declaration, the data processing is generally carried out on the basis of the legal bases named below.

(1) If you have given your consent to the processing of your personal data for one or more purposes, the processing of the data by us is based on Art. 6 I lit. a GDPR.

(2) If the processing is necessary due to the fulfillment of a contractual relationship to which you are a party, for example, for the delivery of products after an order or for the implementation of pre-contractual measures, in particular to respond to an inquiry you have made, the processing of the data is based on Art. 6 I lit. b GDPR.

(3) If the processing of the data is necessary due to the fulfillment of a legal (e.g. tax) obligation to which we are subject, the processing of the data by us is based on Art. 6 I lit. c GDPR.

(4) If the processing of the data is carried out in order to protect your vital interests or the vital interests of another natural person, this is based on Art. 6 I lit. d GDPR.

(5) If the processing of personal data is not covered by any of the aforementioned legal bases, the data shall be processed on the basis of Art. 6 I lit. f GDPR. Thereafter, the processing is carried out to protect our legitimate interest or the interest of a third party, provided that your interests, fundamental rights and freedoms do not override.

6. Your rights

You have the following rights vis-à-vis our company with regard to the personal data concerning you.

(1) Right of access, Art. 15 GDPR

You have the right to request free information and a copy from us about personal data processed that concerns you. In addition, you are entitled to information on (1) the purposes of processing, (2) the categories of personal data processed, (3) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations, (4) – if possible – the planned duration, for which the personal data will be stored or, if this is not possible, the criteria for determining this duration, (5) the existence of a right to rectify or erase the personal data concerning you or to have the processing restricted by the controller or a right to object to such processing (6) the right to lodge a complaint with a supervisory authority, (7) any available information about the origin of the data if the personal data are not collected by us, (8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you as a data subject, (9) the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer, where personal data are transferred to a third country or to an international organization.

(2) Right of rectification, Art. 16 DSGVO

You have the right to request that inaccurate personal data concerning you be corrected without delay. In addition, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

(3) Right to erasure, Art. 17 DSGVO (“right to be forgotten”)

You have the right to the immediate erasure of personal data if one of the following reasons applies: (1) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, (2) you withdraw your consent on which the processing is based pursuant to Article 6 (1) lit. a DSGVO or Article 9 (2) lit. a GDPR and there is no other legal basis for the processing, (3) you object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR, (4) the personal data have been processed unlawfully, (5) erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject, (6) the personal data have been collected in relation to information society services offered pursuant to Article 8(1) DSGVO.

(4) Right to restriction of processing, Art. 18 DSGVO

You have the right to request us to restrict processing if one of the following conditions is met: (1) the accuracy of the personal data is contested by you for a period enabling us to verify the accuracy of the personal data, (2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data, (3) we no longer need the personal data for the purposes of the processing, but you need it for the assertion, exercise or defense of legal claims, or (4) you have objected to the processing pursuant to Article 21(1) DSGVO as long as it is not yet clear whether our legitimate grounds prevail.

(5) Right to communication, Art. 19 GDPR

We have a duty to notify all recipients whose personal data have been disclosed of any rectification or erasure of personal data or restriction of processing pursuant to Articles 16, 17(1) and 18 of the GDPR, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients if you so request.

(6) Right to data portability, Art. 20 DSGVO

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and to transfer this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Article 6(1) lit. a or Article 9(2) lit. a DSGVO or on a contract pursuant to Article 6 (1) lit. b DSGVO and the processing is carried out with the aid of automated procedures. You also have the right to request that the personal data be transferred directly from us to another controller, insofar as this is technically feasible.

(7) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us in accordance with Art. 77 (3) DSGVO.

7. Objection or revocation against the processing of your data, Art. 7 para. 3 GDPR

(1) If you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation will affect the permissibility of processing your personal data after you have expressed it to us.

(2) Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

(3) Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us of your advertising objection using the following contact details:

Mrs. Francisca Dohm

c/o Block Services

Stuttgarter Str. 106

70736 Fellbach

Germany

Please do not send packages to this address!

Tel.: +49 157 8847 2210

E-mail: [email protected]

8. Use of the blog function

(1) You can make public comments on our blog, where we publish various posts on topics related to our activities. Your comment will be published with your given username at the post. We recommend using a pseudonym instead of your real name. The specification of user name and e-mail address is required, all other information is voluntary. When you post a comment, we continue to store your IP address, which we delete after one week. The storage is necessary for us to be able to defend ourselves against liability claims in cases of possible publication of illegal content. We need your e-mail address to contact you in case a third party objects to your comment as illegal. Legal bases are Art. 6 para. 1 p. 1 lit. b and f GDPR. Comments are not reviewed prior to publication. We reserve the right to delete comments if they are objected to by third parties as being illegal.

(2) After posting a comment, you can check the box for our email service. This will notify you when more users leave a comment on the post. For this service, we use the so-called double-opt-in procedure, i. e.h. You will receive an email confirming that you haveäyou have to confirmüsst that you are the owner of this e-mail address and that you want to receive the notifications.ünschen. The notifications köYou can unsubscribe at any time by clicking on the link contained in the email. Your personal data, including email address, your times of registration for the Service and your IP address will be stored by us until you unsubscribe from the Notice Service.

9. Use of our webshop

(1) If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. The mandatory information required for the processing of contracts is marked separately, other information is voluntary. We process the data you provide to process your order. For this purpose, we may pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 p. 1 lit. b GDPR.

(2) You can voluntarily create a customer account, through which we can store your data for future purchases. When you create an account under “My account”, the data you provide will be stored revocably. You can always delete all other data, including your user account, in the customer area.

(3) We may also process the data you provide to inform you about other interesting products from our portfolio or to send you e-mails with technical information

(4) We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we make a restriction of processing, d.h. Your data will only be used to comply with legal obligations.

(5) To prevent unauthorized access by third parties to your personal data, especially financial data, the ordering process is encrypted using TLS technology.

10. Use of our portal, registration

(1) If you wish to use our portal, you must register by entering your e-mail address, a password of your choice and your user name. There is no obligation to use a clear name, pseudonymous use is possible. We use the so-called double-opt-in procedure for the registration, i. e.h. Your registration is not completed until you have first üYou have confirmed your consent by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If your confirmation is not received within 24 hours, your registration will be automatically deleted from our database. The provision of the aforementioned data is mandatory, all other information you can provide voluntarily by using our portal.

(2) To prevent unauthorized access by third parties to your personal data, especially financial data, the connection is encrypted using TLS technology.

11. Newsletter

(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current offers. The advertised goods and services are named in the consent form.

(2) For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1, p. 1 lit. a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke by clicking on the link provided in each newsletter e-mail, by e-mail to [email protected] or by sending a message to the contact details provided in the imprint.

(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For the evaluations, we link the data mentioned in section 3 of this declaration and the web beacons with your e-mail address and an individual ID. The data is collected exclusively pseudonymously, i.e. the IDs are not linked with your other personal data, a direct personal reference is excluded.. You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact channel. The information will be stored as long as you have subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously.

12. Use sendinblue

(1) For the dispatch of our newsletter we use the help of the service provider sendinblue. We pass on to this service provider the data you provide to us when registering for the newsletter. The legal basis for the processing and forwarding of the data, which serves our legitimate interest in sending advertising by e-mail as part of a newsletter, is the provision of Art. 6 para. 1 lit. f GDPR.

(2) sendinblue uses the data to send and evaluate the newsletter on our behalf. In addition, this data may be processed by the service provider itself pursuant to Art. 6 para. 1 lit. f DSGVO are used to optimize or improve the service offered. However, this service provider does not use the data to send independent e-mails or to pass them on to third parties under any circumstances.

(3) If you do not agree with the transfer of the data disclosed to us in the context of the registration for the newsletter to sendinblue, you can unsubscribe from the newsletter at any time.

(4) The address of this service provider is: Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin. For more information about the service provider’s privacy policy, please visit https://de.sendinblue.com/datenschutz-uebersicht/. We have concluded a data processing contract with this service provider to ensure the protection of the processed and collected data.

13. Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to this plug-in, especially when calling up our website via mobile devices, it is necessary to use the following link (opt-out cookie) to prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google. :